Emergencies
To report a wastewater emergency during normal business hours, call Water Pollution Control at (256) 883-3719.
After normal business hours, call the Huntsville Police Department at (256) 722-7100.
NORMAL BUSINESS HOURS
8 a.m. to 5 p.m. Monday thru Friday, except on City-observed holidays.
WHAT IS A WASTEWATER EMERGENCY?
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Sewage overflowing from a manhole or pipe
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Visibly broken or damaged pipe or access manhole
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Cover missing from a manhole
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Alarm sounding/ light flashing at a wastewater pumping station or grinder pump
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Pipe damaged while digging
WHAT IS NOT A WASTEWATER EMERGENCY?
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Slow-draining bathtub(this is usually caused by blockage in the lateral pipe on private property, and is the owner’s responsibility – call a plumber for assistance)
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Water seen leaking from a potable water (drinking water) supply pipe
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Billing questions – call (256) 883-3719 during normal business hours
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Creek or surface flooding
If your situation is not a wastewater emergency as listed above, call a licensed plumber for assistance.
