Public Transportation Civil Rights

YOUR CIVIL RIGHTS UNDER TITLE VI

The City of Huntsville, Alabama, Department of Parking & Public Transit operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Huntsville, Alabama, Department of Parking & Public Transit.


Public Transit Title VI Program


For more information on the City of Huntsville, Alabama, Department of Parking & Public Transit’s civil rights program, and the procedures to file a complaint call 256-427-6811. The Telecommunication Device for the Deaf (TDD) number is 1-800-548-2547 (voice) and 1-800-548-2546 (TTY).

You can also e-mail  quisha.bryant@huntsvilleal.gov ; or visit our administrative office at 500 B Church Street, Huntsville, AL 35801.

A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.


ADA CIVIL RIGHTS

ADA Public Transit Civil Rights


HUNTSVILLE TRANSIT REASONABLE ACCOMMODATION POLICY

Request for modification of Huntsville Transit’s policies, practices or procedures to accommodate an individual with a disability may be submitted to Huntsville Transit. When making a request, please thoroughly describe what is needed for you to use the service, and why this assistance is necessary. Huntsville Transit will access the request and make every effort to ensure that everyone can ride.

The Federal Department of Transportation has prescribed four (4) types or requests for accommodation or modification. Requests may be declined if:

  • It fundamentally alters the nature of the service, program or activity;
  • It creates a direct threat to the health or safety of others;
  • It results in undue financial and administrative burden;
  • The requestor would still be able to fully use the service provided by the Huntsville Transit without the modification.

Huntsville Transit Reasonable Accommodation Form


FILING A CIVIL RIGHTS COMPLAINT

Title VI Complaint Procedures

Title VI Complaint Form

ADA Public Transit Complaint Procedures and Form


STRATEGIC PLAN

Public Transit Civil Rights Strategic Plan


DISADVANTAGED BUSINESS ENTERPRISE (DBE) PROGRAM

Public Transit DBE Program

Public Transit DBE Program Update- DBELO December 2024

Public Transit DBE Goal Calculation FY 2025 – FY 2027


RELATED LINKS:  Public Transportation

Contact
  • Phone:

    256-427-6811

  • Address:

    Public Transit Office

    500 B Church Street

    Huntsville, AL 35801

    View Map

  • Email:

    Quisha.Bryant@HuntsvilleAL.gov

    Quisha Bryant

    Parking and Public Transit Director

  • Hours:

    Monday – Friday, 8 a.m. – 5 p.m.

HSV Connect

Report a problem or submit a service request using Huntsville Connect

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